NS

Organization

Northstar Service Collective

Fictional sample organization

Organization workspace

See how your organization really works.

Lotura connects work, ownership, people, systems, exceptions, and dependencies—so you can understand the organization before changing it.

A quick guideHow Lotura worksLotura connects the records that explain how an organization gets work done.Show the terms

Process

Repeatable work performed to achieve an outcome.

Role

Durable responsibility that exists independently of one person.

Assignment

The person currently filling a Role.

System

Technology, a service, or a record used by the work.

Exception

A legitimate alternate path when the usual Process does not apply.

Dependency

A connection showing how one Process relates to another.

FLOW

An evidence-based review of the connected operating model.